What time does open enrollment training begin?

Unless otherwise indicated, training runs from 8:00 a.m. to 4:30 p.m.

What if there’s inclement weather?

In the event of inclement weather, be sure to check school cancellations.  If UMass Lowell is closed, TNEC’s scheduled training will also be cancelled.  Arrangements will be made to reschedule/make up the training day.  When possible, TNEC will attempt to also notify students of potential cancellation/rescheduling plans via email.

Is there a lunch break?

Yes.  Classes break for lunch at approximately 11:30 a.m.  and students receive a $5.00 voucher to be used at the onsite Cafe.  Vouchers are only good on the day they are issued.  To view the menu click here.  TNEC provides free coffee and water throughout the day in its training center.  You may also bring your own lunch or snack.  A refrigerator and microwave are available.

When do I receive my training certificate?

Certificates are issued on the final day of training.

What if I misplace my certificate?  How do I get a copy?

If you’ve misplaced your certificate, log in to  using the email you registered for training with to print a copy of your certificate.